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Frequently Asked Questions

 01  What are the benefits of membership?

Being a member of the CWU gives you benefits from Legal advices, free will writing service, various discounted insurance rates and hotel and travel benefits. Please use the following URL to see all membership benefits:



 02  Does the CWU offer a free Will writing service?

​Use the following URL to create a free will:

 03  How do I contact my Rep or branch?
Please E-mail: 

Helpdesk: 01928 708489 ( out of hours and weekends)

A answer machine is in place to take your information, please ensure you leave a clear message with your name, business area and also a contact number along with your enquiry. One of our Local Branch Officers will respond within 48 hours excluding weekends and bank holidays.

 04  What is the complaints procedure?

If you have a complaint about a work related issue then please contact your branch. You can find your branch contact details here:

If you have a complaint about your branch representative then please contact head office on


 05  How do I cancel my membership?

The CWU requires cancellation of membership to be written, please contact the membership department either via email: or write to us at: The CWU, Membership Department, 150 The Broadway, Wimbledon SW19 1RX

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